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Orders
Below are some of are common questions about orders
Need to update address and phone number in your order?
No problem! Just email us at cs@percentscience.com as soon as possible. If your order hasn’t been processed or shipped yet, we’ll make the changes for you!
How to check the status of my order?
To check your order status, just log into your account on our website and go to "Order History." You can also track your shipment using the tracking number in your confirmation email!
Can I ship my order to multiple addresses?
We only allow one shipping address per order. If you need multiple, just place separate orders!
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you ship internationally?
Yes, we do ship internationally.
When will my order be shipped?
Your order will usually ship within 1-3 business days.
You can also check all the shipping details here.
What is your return policy?
You can check return policy here.
Will I get my shipping fees back if I cancel my order?
Shipping fees won’t be refunded if you cancel your order. If your order has already shipped, we may not be able to cancel it. Email us at cs@percentscience.com as soon as possible if you want to cancel before it ships!